Data Protection

1. General Information

We take the protection of your personal data very seriously. Your personal data will be treated confidentially and in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Data Protection Act (DSG). This privacy policy informs you about the type, scope, and purpose of the collection and processing of personal data on our website.

2. Responsible Entity

The entity responsible for data processing on this website is:

Familienarena Bucklige Welt-Wechselland GmbH
Unternberg 197, 2880 St. Corona am Wechsel
Managing Director: Mr. Karl Morgenbesser
Tax Number: 189/1127
VAT Number: ATU70056379
Phone: +43 2641 21009
Email: info@wexlarena.at

3. Collection and Processing of Personal Data

a) Contact Form

If you use our contact form or contact us via email, we process the personal data you provide (name, email address, phone number) solely for the purpose of handling your request and for possible follow-up questions. The processing of this data is based either on your consent (Art. 6 Para. 1 lit. a GDPR) or for the performance of pre-contractual measures (Art. 6 Para. 1 lit. b GDPR). You can revoke your consent at any time by contacting us.

b) Brochure Order

As part of ordering brochures, you agree that your contact details (name, address, email, and phone number) will be electronically stored and used by Familienarena Bucklige Welt-Wechselland GmbH to provide you with interesting information (brochures, etc.). This commitment can be revoked by you at any time by phone at +43 2641 21009 or by email at info@familienarena.at.

c) Storage Duration

We store your personal data only as long as necessary to achieve the purpose for which it was collected or as long as legal retention periods require. Your contact details from inquiries are generally deleted after 6 months unless longer retention periods are required due to legal obligations or legitimate interests.

4. Use of Third-Party Services

a) Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google LLC, to analyze the use of our website. The information generated by Google Analytics about your use of this website is usually transmitted to a Google server in the USA and stored there. We use the "anonymizeIP" function, so your IP address is shortened within the EU/EEA before being transmitted to Google. You can prevent Google from collecting your data by installing the Google Analytics opt-out browser add-on. More information on data protection at Google can be found in Google's privacy policy.

b) YouTube

We use YouTube, a video service provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, on this website. When playing a video, personal data may be transmitted to YouTube. If you are logged into your YouTube account, YouTube can directly associate your browsing behavior with your personal profile. More information can be found in the YouTube privacy policy.

c) Facebook Pixel and Facebook Marketing Services

Our website uses the "Facebook Pixel" from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The Facebook Pixel allows Facebook to identify visitors to our online offerings as a target group for displaying advertisements ("Facebook Ads"). Facebook is certified under the Privacy Shield Agreement and thereby guarantees compliance with European data protection law. Further information and options to object can be found in Facebook's Data Policy and in the Facebook Help Center.

d) Mouseflow

Our website uses Mouseflow, a platform that is 100% GDPR compliant. We anonymize all IP addresses within the EU and do not track typing behavior of visitors within the EU. Further information on Mouseflow can be found in the Mouseflow privacy policy.

e) ClickCease

Our website uses ClickCease™ to ensure the quality of paid ads. ClickCease™ protects personal data collected from the European Economic Area ("EEA"), as detailed in the ClickCease Privacy Policy.

5. Direct Marketing and Product Recommendations via Email

If you book with us, make a purchase, or send us an inquiry, we process your personal data in accordance with Art. 6 Para. 1 lit. b GDPR. You can subscribe to our newsletters, for which the double opt-in procedure is used. For the newsletter distribution, we collect and store the data you provide. You will also receive our newsletters if you provided your email address during booking. You can revoke this use at any time by sending an email to info@wexlarena.at or using the unsubscribe function in the newsletter.

As our customer, you will regularly receive product recommendations from us via email, regardless of whether you have subscribed to a newsletter. These product recommendations are based on Art. 6 Para. 1 lit. f GDPR and are permitted under § 107 Para. 3 TKG (AT). If you no longer wish to receive product recommendations, you can object at any time, for example, via the unsubscribe link in each email or by emailing info@wexlarena.at.

To create the newsletter and product recommendations, we use the "NumBirds" service from NumBirds CRM GmbH, 6020 Innsbruck, Brixnerstraße 3/3. To protect the confidentiality of your personal data, we have signed a data processing agreement with the company. No data is shared with third parties.

6. Your Rights

You have the right to access, rectify, delete, restrict the processing, data portability, and object to the processing of your personal data. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any way, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority. To exercise your rights, you can contact us at any time.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy if necessary due to changes in the law or our services. The current version can always be found on our website. Significant changes will be actively communicated to you, for example, via email if you have provided your contact details to us.

8. Use of Cookies

Our website uses cookies to facilitate the use of our website and enable certain functions. Cookies are small text files that are stored on your device. We use both session cookies, which are deleted after you close your browser, and persistent cookies that remain on your device to save your settings for your next visit. You can prevent the use of cookies by configuring your browser accordingly. However, please note that in this case, the functionality of our website may be limited. Through our cookie banner, you have the option to consent to or reject the use of non-essential cookies. For more information on the cookies we use, please refer to our Cookie Policy.